Join a queue in 3 simple steps
Search & Select
Book Your Spot
Show Up on Time

Powerful queue automation for your organization
Create Your Institution
Define Services & Queues
Assign Staff & Go Live
From real-time tickets to recurring schedules, SerialNext gives institutions full control.
Banks run MonβFri automatically. Salons run weekly. Configure once with iCal RRULE β the system handles the rest.
Open queues let anyone join instantly. Closed queues require staff to issue tickets β ideal for government and bank environments.
H-042, B-017, G-008, S-003. Every visitor knows exactly which queue they're in with clear, human-readable token numbers.
Configurable average service time per queue gives visitors accurate ETAs so they never have to guess.
Every ticket moves through an auditable lifecycle. Staff have full control at every stage.
Hospitals, banks, government offices, and salons β each with tailored queue configurations.
OPD consultations, lab tests, vaccinations, and emergency tickets across multiple branches.
Recurring weekday queues for deposits, account opening, card services, and loan inquiries.
Passport offices, NID centers, BRTA, and land records β closed-access, staff-controlled.
Weekly recurring schedules for haircuts, beard trims, facials, and styling. Open access from your phone.
A structured role hierarchy from Super Admin to Visitor β everyone has exactly the access they need.
Full platform access. Manages all institutes, approves requests, oversees all operations.
SUPER_ADMINManages a single institute and all its branches. One per institution.
LOCATION_ADMINManages a single branch, its services, queues, and staff assignments.
BRANCH_ADMINOperates queues. Calls, serves, and closes tickets for assigned services.
STAFFJoins open queues, tracks ticket status, and gets served without physical waiting.
VISITOR